All available products are in stock and ready to deliver if not marked otherwise in the product description. After placing your order, you will receive an order confirmation by email – if you do not receive an order confirmation, please contact us.
If you wish not to open a customer account, please contact us at email@example.com and you can place your order with our team.
Our clothes are designed to have a loose fit. If you are between sizes, unsure about what size to get, or craving a more fitted look, we recommend that you order the smaller size. Below you will find our size chart and instructions on how to take your measurements.
Each garment is made from unique material. Please carefully regard the care label for proper care instructions.
We accept payment by credit card (VISA, Mastercard), PayPal and advance payment.
The shipping fees are the same for all orders, independent of the size or weight of the package.
Germany € 5.00
EU (except Germany) and Switzerland € 12.00
All other countries € 25.00
The shipping fees will be clearly communicated to you in the shopping bag system and on the order page.
For deliveries to countries outside of the EU there may be additional duties and fees. These must be borne by you. Please contact your local authorities for more information about such applicable customs duties and fees.
TERMS OF DELIVERY AND DELIVERY DATE
Delivery takes place via DHL, a subsidiary of the Deutsche Post AG.
The delivery time within Germany is 2 – 3 working days, and will begin on the first working day after the contract conclusion. The delivery times for other countries and more information on the calculation of the delivery date can be found in our GTC and on the DHL website.
As soon as your order has been dispatched to the shipping company you will receive a tracking number so that you can track the status of your shipment with the shipping company.
We hope you will love everything that you order from us, but do not worry if something is not quite right, you have the right to withdraw from the contract within fourteen days from when you receive your order, without specifying a reason. To return items they must be in their original condition – unworn, unwashed and with all labels attached and associated packaging in its original condition.
To return items, please follow these steps:
Before sending any returns, please contact us within fourteen days from receiving your order at firstname.lastname@example.org and indicate your order number, your name and address. Please feel free to use the following model withdrawal form, which, however, is not a requirement.
To download the withdrawal form please CLICK HERE.
Pack the items, together with the invoice, in the original packaging and tape it securely. We really like to try and keep waste to a minimum, so please consider the environment and re-use our packaging when possible.
Mail your return using your carrier of choice to:
Please allow a couple of days for us to receive and process your return. Once we have approved the return, you will receive a full refund, including the original shipping costs. We use the same payment methods used in the original transaction.
You bear the costs of returning the items.
IN A STORE NEAR YOU
ANDERSWO CONCEPT STORE
8008 Zurich, Switzerland
40210 Düsseldorf, Germany
11B Avenue de la Porte-Neuve
2227 Luxembourg, Luxembourg
34119 Kassel, Germany
CHANCE AND FATE
1202 Yonge Street
M4T 1M1 Toronto, Canada
Lech am Arlberg 6764, Austria
Brüsseler Strasse 48
50674 Cologne, Germany
NUI CONCEPT STORE
80634 Munich, Germany
4057 Basel, Switzerland
SIMPLICITY IN MIND
10300 Forest Hill Blvd
33414 Wellington, Florida, United States
105 South Tce
6160 Fremantle, WA Australia
STYLE THE BRANDSTORE
50933 Cologne, Germany
We hope you enjoy your shopping. We love to hear your questions and thoughts, so please email us at email@example.com